For Urgent Concerns

This poster has contact details for a number of organisations that can offer support, including 4YP, Suffolk Wellbeing, Childline, and The Source.

If you are worried about someone’s safety

In any situation where someone is at risk of death or injury please call emergency services immediately and ask for the Police, Fire Service, or Ambulance:


When a situation is not an emergency, but you think support is required, call the non-emergency number:


For any concerns about a child or vulnerable adult please ring Suffolk Safeguarding Children’s Board:

0808 800 4005


To Talk to Someone

If you or someone you know needs to talk to someone NOW, you can call...


116 123

ChildLine (for children and young people to find help and talk to someone)ChildLine

0800 11 11

You can call ChildLine at any time to speak to a counsellor. Calls are free and confidential.

Papyrus (specialist suicide prevention advice and support for young people)

0800 068 4141


For Help and Support

For advice, support and guidance

Suffolk County Council Children and Young People Services Source

0800 085 4448

(Also offers help and advice for young people in Suffolk with courses, jobs, CV builder, apprenticeships, careers, money, free time, life, housing and health.)

Community Action SuffolkCAS


MyGoThe MyGo centre offers all 16-24 year olds in Ipswich and the surrounding area free training, career and employment support.

Suffolk Parent HubSuffolk Parent Hub

Advice, information, and parenting support for parents and carers of children & young people aged 0-19.

Help with all stages of childhood, from bringing up baby, to starting school, and through to those tricky teenage years. They can help you access the network of support available in your local community.

0345 60 800 33 (Suffolk Families Information Service helpline)

You can also see their calendar of Parenting Programmes online, here.


Internet SafetyThink You Know

Think You Know (Help and Advice)

Report Abuse

UK Safer Internet Centre

e-safety tips, advice and resources to help children and young people stay safe online

Facebook Safety Pages


Rape, Exploitation and AbuseNSPCC

National Society for the Prevention of Child Cruelty

The FernsFerns

0300 123 5058

Survivors in TransitionSIT

07765 052282

Rape Crisis CentreRape Crisis

0800 0850 520

Local Safeguarding Children Board (sexual exploitation)

08456 066067

Domestic ViolenceLighthouse

Lighthouse Women’s Aid

01473 745111

Support for MenMen's Advice Line

Galop (formally Broken Rainbow UK)Broken Rainbow

Supports lesbian, gay, bisexual and trans people experiencing domestic violence

0800 999 5428

ACTAnglia Care Trust

Male and female domestic abuse outreach advice and guidance service across the county.

Click here to view times and locations of the advice and guidance sessions.

Helpline number: 0800 977 5690


For advice and support on emotional and mental health issues

Suffolk Wellbeing ServiceSWS from 01-09-2016

0300 123 1781

What's The Deal With...

Website offering a variety of help, information, blogs and resources to safeguard emotional wellbeing in all ages from pre-school children to young adults.


0300 100 1234


0300 123 3393

Child and Adolescent Mental Health (CAMHS)

Young Minds (Helpline Service for Parents)Young Minds

0808 802 5544

NHS Choices: Young People & Mental HealthNHS Choices

An information hub offering young people advice and help on mental health problems including depression, anxiety and stress.

Self Harm

Download this guide for parents and carers with advice and guidance for coping with self-harm.

(Published by the University of Oxford)


Job HuntingGov UK


VolunteeringV Inspired


Activities for Young People in SuffolkYoung InfoLink


For any physical health worries, to check symptoms or to find medical services

NHS 111 (non emergency)

Telephone: 111

(24 hour health advice)

ChatHealth - school nursing text service

For ages 11-19: text a school nurse with issues ranging from emotional wellbeing to sexual health and bullying, or to make an appointment with your school nurse. Available Monday to Friday, 9am-4.30pm, excluding bank holidays.

07507 333356

Brama Care

Eating disorder retreat and support for women aged 18+.  Help for those with suspected diagnosis of anorexia nervosa, bulimia nervosa, binge eating disorder, mixed eating disorder or other ‘eating problems’ including selective eating, food phobia, food avoidance.

01473 747623


For support with healthy lifestyle changes

OneLife Suffolk

01473 718193



For sexual health advice and support

iCash - Integrated Contraception and Sexual Health services (formally Suffolk Sexual Health Services)

0300 123 3650

Healthy Suffolk

Sexual health advice & services in Suffolk


For gay, lesbian, bisexual, transgender and questioning young people Youth


Drug, Alcohol, and Addictive Behaviour Support

Turning Point

0300 123 0872Turning Point

The Iceni Project (Family Support)Iceni

01473 214006

If you feel you have been unfairly treated, bullied or harassed please report it to

Ipswich Police StationSuffolk Police

01473 613500

Safer Suffolk Communities (e.g. Hate Crime)

Suffolk Police on 101

(Always call 999 in an emergency)

Citizens AdviceCAB



Ipswich Borough CouncilIBC

01473 433370

Ipswich Housing Action Group (IHAG)IHAG

01473 213102

YMCA Emergency Accommodation / Night-stopYMCA

01473 252456


Learning Disability Support Services

Autism and ADHDAutism and ADHD

Support and information, based in Ipswich, for those with Autism and ADHD living and working in Suffolk and surrounding areas.

The National Autistic Society


Equal Opportunities

Everyone has the right to be treated equally regardless of, for example, gender, age, disability, sexuality, or race.

Child Law Advice Line

For legal advice on any topic call:

0300 330 5480 for family and child law queries

0300 330 5485 for education law queries

Access Unlimited

Provides information about the all the services provided by Suffolk County Council for children and young people with additional needs and disabilities, and their families and carers.

Ipswich and Suffolk Council for Racial Equality (ISCRE)

Race equality services.  Providing significant benefits to Suffolk's communities on issues around employment, housing, education, social welfare and criminal justice.

01473 408111

Suffolk LGBT+ Network

Support that promotes equality and diversity in Suffolk, aiming to combat sexual orientation and gender identity discrimination.

0300 330 0630 (LGBT Switchboard for confidential chat)

The Children's Commissioner for England

Advice and help from Dr Maggie Atkinson for children and young people who live away from home or are supported by social services.

Equalities and Human Rights Commission (EHRC)

Information, advice, and help about your rights and responsibilities regarding human rights and equality law, including focus on:

  • Age
  • Disability
  • Gender & sexual orientation
  • Race
  • Religion and belief

0808 800 0082


Advice for Parents

Choices: The Ipswich Parenting Network

Upcoming parenting programmes and support groups in Ipswich.

See their latest leaflet here.

Who’s in Charge?

Nine week programme for groups of parents and carers of young people aged 8-18 who appear beyond parental control, are defiant or violent. Cycles of this programme stsrt throughout the year.

See their latest leaflet here.

Triple P – Positive Parenting Program®

Family Transitions is a group parenting programme for divorced or separated parents.  It gives you new ways to help protect your child – and yourself – from the fallout from a family split.  Read their leaflet to find out more.

Latest sessions for this programme are often details in the Choices newsletter. Please visit the link above.

Think You Know (Internet Help and Advice)


Useful Contacts

Healthwatch Suffolk LogoHealthwatch Suffolk

Provides information and signposting to help you navigate the health and social care system in Suffolk.

Their feedback centre listens to your experiences of health and social care services to shape and improve them.

To find out more about Healthwatch:


Citizens Advice


Suffolk Libraries Hospital


Ipswich Hospital

Suffolk County Council

Suffolk County Council


Suffolk Family CarersSuffolk Family Carers


Ipswich and Suffolk Centre for Racial EqualityRacial Equality


Anglia Care TrustACT


Suffolk Congress

Suffolk Congress

Suffolk Young People's Health Project is a member of Suffolk Congress.

The Suffolk Congress is a collaborative network which is open to all voluntary and community sector groups in Suffolk. It enables communication, challenge and action.

The Congress is committed to working alongside statutory agencies and other stakeholders, in a partnership of equals, to provide practical solutions to enhance the lives of the people of Suffolk.

The Congress believes that by speaking collectively our voice will be heard.


Found a Broken Link?

Links on this page are checked regularly. Please let us know if you find a link that does not lead to the website stated. This may be because the organisation that hosts it has changed the page address. We will endeavour to update the information/new link address ASAP.

Click here to email us about a broken link (if you can, please tell us the organisation or website, and include the web address you are trying to access).

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