In any situation where someone is at risk of death or injury please call emergency services immediately and ask for the Police, Fire Service, or Ambulance:
When a situation is not an emergency, but you think support is required, call the non-emergency number:
For any concerns about a child or vulnerable adult please ring Suffolk Safeguarding Children's Board:
0808 800 4005
0800 11 11
You can call ChildLine at any time to speak to a counsellor. Calls are free and confidential.
0800 068 4141
0800 085 4448
(Also offers help and advice for young people in Suffolk with courses, jobs, CV builder, apprenticeships, careers, money, free time, life, housing and health.)
The MyGo centre offers all 16-24 year olds in Ipswich and the surrounding area free training, career and employment support.
Advice, information, and parenting support for parents and carers of children & young people aged 0-19.
Help with all stages of childhood, from bringing up baby, to starting school, and through to those tricky teenage years. They can help you access the network of support available in your local community.
0345 60 800 33 (Suffolk Families Information Service helpline)
e-safety tips, advice and resources to help children and young people stay safe online
0300 123 5058
0800 0850 520
Supports lesbian, gay, bisexual and trans people experiencing domestic violence
0800 999 5428
Male and female domestic abuse outreach advice and guidance service across the county.
Helpline number: 0800 977 5690
0300 123 1781
Website offering a variety of help, information, blogs and resources to safeguard emotional wellbeing in all ages from pre-school children to young adults.
0300 100 1234
0300 123 3393
Suffolk Night Owls is a telephone, text and email support service run by Suffolk Mind available to people with complex emotional needs.
To register to use this service, visit:
0808 802 5544
An information hub offering young people advice and help on mental health problems including depression, anxiety and stress.
Download this guide for parents and carers with advice and guidance for coping with self-harm.
(Published by the University of Oxford)
(24 hour health advice)
For ages 11-19: text a school nurse with issues ranging from emotional wellbeing to sexual health and bullying, or to make an appointment with your school nurse. Available Monday to Friday, 9am-4.30pm, excluding bank holidays.
Eating disorder retreat and support for women aged 18+. Help for those with suspected diagnosis of anorexia nervosa, bulimia nervosa, binge eating disorder, mixed eating disorder or other ‘eating problems' including selective eating, food phobia, food avoidance.
0300 123 3650
Sexual health advice & services in Suffolk
0300 123 0872
Suffolk Police on 101
(Always call 999 in an emergency)
Support and information, based in Ipswich, for those with Autism and ADHD living and working in Suffolk and surrounding areas.
Everyone has the right to be treated equally regardless of, for example, gender, age, disability, sexuality, or race.
For legal advice on any topic call:
0300 330 5480 for family and child law queries
0300 330 5485 for education law queries
Provides information about the all the services provided by Suffolk County Council for children and young people with additional needs and disabilities, and their families and carers.
Race equality services. Providing significant benefits to Suffolk's communities on issues around employment, housing, education, social welfare and criminal justice.
Support that promotes equality and diversity in Suffolk, aiming to combat sexual orientation and gender identity discrimination.
0300 330 0630 (LGBT Switchboard for confidential chat)
Advice and help from Dr Maggie Atkinson for children and young people who live away from home or are supported by social services.
Information, advice, and help about your rights and responsibilities regarding human rights and equality law, including focus on:
0808 800 0082
Upcoming parenting programmes and support groups in Ipswich.
Nine week programme for groups of parents and carers of young people aged 8-18 who appear beyond parental control, are defiant or violent. Cycles of this programme stsrt throughout the year.
Family Transitions is a group parenting programme for divorced or separated parents. It gives you new ways to help protect your child - and yourself - from the fallout from a family split. Read their leaflet to find out more.
Latest sessions for this programme are often details in the Choices newsletter. Please visit the link above.
Provides information and signposting to help you navigate the health and social care system in Suffolk.
Their feedback centre listens to your experiences of health and social care services to shape and improve them.
To find out more about Healthwatch:
Suffolk Young People's Health Project is a member of Suffolk Congress.
The Suffolk Congress is a collaborative network which is open to all voluntary and community sector groups in Suffolk. It enables communication, challenge and action.
The Congress is committed to working alongside statutory agencies and other stakeholders, in a partnership of equals, to provide practical solutions to enhance the lives of the people of Suffolk.
The Congress believes that by speaking collectively our voice will be heard.
Links on this page are checked regularly. Please let us know if you find a link that does not lead to the website stated. This may be because the organisation that hosts it has changed the page address. We will endeavour to update the information/new link address ASAP.
Click here to email us about a broken link (if you can, please tell us the organisation or website, and include the web address you are trying to access).